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Course Description:
Whether experienced at working with Medical Interpreters or a novice, this 30-minute eLearning experience will help support your practice in providing high-quality patient care. It can be stressful when you cannot communicate directly with patients because of language barriers. This course offers crucial information and engages learners in a real-life patient story to illustrate the importance of following best practices.
Continuing Education Credits
0.5 contact hours ACCME (Physicians), ANCC (Nurses), ACPE (Pharmacists)
Duration
30 minutes
Course Versions
Physicians • Nurses • Allied Health & Other Professionals
Learning Objectives: Learners will be able to:
Describe when, why, and how to work with qualified Medical Interpreters
Apply best practices, tips, and tricks for working with Medical Interpreters
Prevent unintended &
implicit biases
Improve patient experience
& satisfaction
Increase workplace
inclusion & belonging
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What Your Colleagues Say About
Diversity Science Institute Courses
“I liked that the information was presented in a friendly approach that understands that many healthcare professionals could always use more training in this area.”
– Nurse, FL
“I think there needs to be much more of this type of training. This is the correct way to forge ahead unlike America’s current political climate.”
– Healthcare Personnel
“It was very informative. I actually gained some insight into what the actual terminology that some of these types of patients refer to themselves as.”
– Behavioral Clinician, FL